Reliability

Topics: IT Operations

In IT Operations, reliability has multiple facets:

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Roles for reliability

According to “Three roles you need for reliability success”, there are three roles that need to be filled in order to succeed at maintaining a resilient operation:

  • Standards roles set resiliency standards and oversee the execution of resilience efforts.
  • Operations roles perform resilience tests on services and remediate reliability risks.
  • Leadership roles make reliability a priority and allocate resources to the initiative.

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